Frequently asked questions

Is Apex Trading free to use?

Yes. The Free plan includes one active bot and core features. Paid plans unlock more bots and advanced tools.

Are my API keys safe?

Absolutely. API keys are encrypted with AES-256 and never exposed. We recommend disabling withdrawal permissions.

Which exchanges are supported?

We support Binance, Coinbase, Kraken, KuCoin, Bybit, and OKX, with more added regularly.

How fast are withdrawals processed?

Most withdrawals are reviewed and processed within a few hours during business hours.

Can I cancel my subscription anytime?

Yes, you can cancel anytime from the Subscription page. Your plan stays active until the period ends.

Do you offer refunds?

We offer a 7-day money-back guarantee on first-time paid subscriptions.

Is there a mobile app?

Apex Trading is fully responsive and works in any mobile browser. Native apps are on our roadmap.

How do referral rewards work?

Share your referral link and earn commission on every subscription your referrals purchase, up to 35%.